Shipping policy

Business days only. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused with plastic seals still in place, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at isabella@bellabeautygroup.com.au. Please note that returns will need to be sent to the following address: 5/54 Vernon Tce, Teneriffe.

If your return is accepted, it will be at the customers expense. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at isabella@bellabeautygroup.com.au.